000036095 - Customizing the RSA Identity Governance & Lifecycle user interface

Document created by RSA Customer Support Employee on Mar 6, 2018
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Article Number000036095
Applies ToRSA Product Set: Identity Governance & Lifecycle
IssueThe RSA Identity Governance & Lifecycle product includes a browser-based user interface for administration.  How can additional web pages be added to that interface as a customization?
ResolutionCustomization of the RSA Identity Governance & Lifecycle browser-based user interface by customers is not supported under standard product license and maintenance agreements.  Likewise:
  • No additional web sites or web pages may be added to RSA-supplied web or application servers.
  • RSA does not support other web sites running on the same customer-supplied web or application server instance as RSA Identity Governance & Lifecycle.  RSA Support may require that any such web site be shutdown and/or removed as part of troubleshooting.
However, it is possible to engage RSA Professional Services, or an RSA Partner, to work with you to develop a customization which can be supported under a special Custom Application Support (CAS) maintenance agreement, To explore this option further, contact RSA Sales.