|Applies To||RSA Product Set: Identity Governance & Lifecycle|
RSA Product/Service Type: Enterprise Software
RSA Version/Condition: 7.0.2
Error occurred when determining the version of the remote Oracle server. Please bring Oracle online and restart installation.
|Cause||This is a file permission issue. The staging directory (/tmp/aveksa/staging) files and subdirectories inside staging are owned by the wrong user and group. They need to be owned by oracle:oinstall, as shown:|
|Resolution||To fix the issue,|
|Notes||The initial cause of the file permissions change was a UID/GID issue. |
The required UIDs and GIDs are listed below:
Verify that the required IDs for the users and groups listed above are set correctly before initiating installation script.