Article Content
Article Number | 000036108 |
Applies To | RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.0,+, 7.0.1+, 7.0.2+, 7.1.0+ |
Issue | The workpoint log has daily occurrences of the following error: ORA-02049: timeout: distributed transaction waiting for lock |
Cause | The configuration settings for distributed lock timeout and associated workflow settings are set too low. |
Resolution | To resolve these errors, increase the distributed lock timeout and two custom values to the Admin configuration as explained below.
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