|Applies To||RSA Product Set: NetWitness Endpoint|
RSA Product/Service Type: NetWitness Endpoint
RSA Version/Condition: 18.104.22.168, 22.214.171.124
When a file that is NTFS compressed by the NTFS file system is requested by the UI it generates the below error message in the UI Agent Log history:
Here is the full error message:
error code 618 - The specified compression format is unsupported.
|Cause||The cause of this error code generated in the UI is because the Netwitness Endpoint agent lacks support for NTFS file decompression and will generate this error.|
|Resolution||Currently, this is no way to work around this error without decompressing the file on the target machine and saving it in a format that is not NTFS compressed.|