000036137 - RSA Identity Governance & Lifecycle unification fails with ORA-30926: unable to get a stable set of rows in the source tables

Document created by RSA Customer Support Employee on Mar 12, 2018
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Article Number000036137
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2

IssueRSA Identity Governance & Lifecycle unification fails with the following error in the aveksaServer.log file:
04/28/2018 11:31:01.244 INFO (Exec Task Consumer#3) [com.aveksa.server.xfw.UnificationExecutor] Failed method=Process subTask=CompleteMergeTasks Default User Population, 387926
com.aveksa.server.db.PersistenceException: java.sql.SQLException:
ORA-30926: unable to get a stable set of rows in the source tables ORA-06512: at "AVUSER.UNFC_PROCESSOR", line 47
ORA-06512: at line 1
CauseThis issue may occur if the attribute used for the joins in the unification are not able to uniquely resolve the user resulting in a duplicate user entry.
ResolutionThis issue is resolved in the following patches:
  • RSA Identity Governance & Lifecycle 7.0.2 P07
  • RSA Identity Governance & Lifecycle 7.1.0 P01
In versions where the patch has been applied, if the Identity Data Collectors (IDC) have been collected before configuring the unification, then the unification screen will prevent the join from being created.  If the IDCs have not been collected before the unification join is created, the unification change will be allowed, but duplicate users will be rejected during unification.
  • This issue may be resolved by identifying and removing the duplicate users from the source data.  Contact RSA Customer Support for assistance if you are unable to identify which users are not uniquely identified. 
  • Alternatively, you may change the unification configuration to use a different unique identifier for the user join. 
NotesUnification issues may appear similar but have different causes.  If the error does not match exactly, suspect a different issue.  

See article 000035588 - Identity Data Unification failing with "ORA-30926: unable to get a stable set of rows" in RSA Identity Governance and Lifecycle 7.0.2 for more information.