|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Version/Condition: 7.0.2+
|Issue||A request that has a SOAP web service node in its workflow fails with the following error:|
SOAP request is failed error.
The complete error message in the aveksaServer.log is:
In this example, the SOAP web service node is defined in an approval workflow.
When the 1 error hyperlink is clicked the error shown is:
SOAP request is failed.
|Cause||The error occurs if the usernames used in the proxy and/or authentication sections are greater than 50 characters. The length of the username field is limited to 50 characters maximum.|
|Resolution||When using a SOAP web service node, if using the proxy and/or authentication fields, use a username in the proxy and authentication fields of 50 characters or less.|