|Applies To||RSA Link Users|
|Issue||After clicking the Log In link in RSA Link to log in to my account, I am redirected to an Apache 2 Test Page as shown below.|
|Cause||This issue may occur on rare occurrences when RSA Link fails to redirect properly to the Single Sign-On (SSO) login page.|
|Resolution||If you continue to experience the issue even after performing the workaround below, please contact RSA Customer Support using the web form at https://community.rsa.com/contact for further assistance.|
Prior to contacting RSA Customer Support, it is important that you collect a network trace--following the instructions in one of the articles below--that captures the issue so that it can be more fully investigated.
|Workaround||Clearing your browser cache may resolve the issue.|