|Applies To||RSA Product Set: NetWitness Endpoint|
RSA Product/Service Type: User Interface, Agent
RSA Version/Condition: 188.8.131.52, 184.108.40.206, 220.127.116.11, 4.3.x
Platform: Linux, macOS
|Issue||When updating an endpoint Linux or macOS agent via the RSA NetWitness Endpoint user interface, the error message below is displayed after selecting the package.|
|Cause||This condition is a result of the file permissions on the agent package.|
Local administrators have full control of the file. Local Users have Read & Execute and Read permissions.
Even if the RSA NetWitness Endpoint user is member of the domain admins group, the effective permissions will be the same for local user account.
|Resolution||This Issue has been resolved in RSA NetWitness Endpoint 18.104.22.168.|
|Workaround||There are two workarounds for the issue:|