| Resolution | First of all, follow the steps in the Disk Replacement guide in the following link to prepare the appliance, then in the step "Physically replace the drive", follow the rest of the steps in this article: https://community.rsa.com/docs/DOC-57956
This is the front view of a 60-drive DAC:
To gain access to the disks, follow these steps:
- Unlock and remove the front bezel. Next, to unlock the DAC from the rails, pull on the orange loops on each side of the DAC. Finally, pull the orange tabs on each side of the DAC to slide the DAC out of the rack on its rails until it locks into the secure service position.
The following picture shows an example of a 4U DAC with the top cover closed:
- Slide the top cover out to get access to the interior of the DAC:
The following picture shows an example of the interior view of a 4U DAC:
- Locate and replace the disk:
The disk drives for the 4U DAE are encased in cartridge-style enclosures. This enclosure is used so that varied types and sizes of disk drives can be supported. Each cartridge has an easy-to-pull and push latch. The latch allows you to quickly and efficiently snap-out a disk drive for removal and snap-in for installation.
Drive layout
The left side (red in the picture) corresponds to the first enclosure that you will see in the nwraidutil output, the right side (green in the picture) corresponds to the second enclosure that you will see in the nwraidutil output. Therefore, these internal enclosures will show with a different enclosure number in the nwraidutil, each of them with 30 disks and the disk numbers will alternate on every 6 disks (see below example of nwraidutil for better understanding):
Below is an example of nwraidutil output:
Adapter 1 (PERC H810 Adapter) enclosures found: 2
Adapter 1 (PERC H810 Adapter) enclosure 31 slots found: 30
Encl Slot State P.Fail.Count Raw Size Inquiry Data
31 0 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 1 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 2 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 3 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 4 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 5 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 12 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 13 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 14 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 15 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 16 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 17 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 24 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 25 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 26 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 27 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 28 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 29 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 36 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 37 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 38 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 39 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 40 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 41 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 48 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 49 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 50 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 51 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 52 (O) 0 2.728 TB SEAGATE ST33000XXXXX
31 53 (GEI) 0 2.728 TB SEAGATE ST33000XXXXX
Adapter 1 (PERC H810 Adapter) enclosure 62 slots found: 30
Encl Slot State P.Fail.Count Raw Size Inquiry Data
62 6 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 7 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 8 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 9 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 10 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 11 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 18 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 19 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 20 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 21 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 22 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 23 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 30 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 31 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 32 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 33 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 34 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 35 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 42 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 43 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 44 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 45 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 46 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 47 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 54 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 55 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 56 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 57 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 58 (O) 0 2.728 TB SEAGATE ST33000XXXXX
62 59 (GEI) 0 2.728 TB SEAGATE ST33000XXXXX
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on Mar 27, 2018
