000036257 - Why am I receiving emails with "RSA Link Site Modification" in the subject line?

Document created by RSA Customer Support Employee on Apr 13, 2018
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Article Number000036257
Applies ToRSA Customers
IssueI am occasionally receiving emails from SelfServiceRSA@rsa.com with "RSA Link Site Modification" in the subject line, similar to the example below, and I'm not sure why I am receiving them.

User-added image
ResolutionWhenever a user is added, modified or removed via the My Team tab in the RSA Link Case Management portal, all users in the account that are labeled as account administrators will receive an email to notify them of the change.

If you are receiving these emails then this indicates that you are an account administrator for your company on RSA Link.

To see what changes have been made, you can access the Case Management portal and click on the My Team tab.