000036283 - Review items are reverted back since the change request gets cancelled with script error in RSA Identity Governance & Lifecycle

State

Error -= InvocationTargetException caught when executing Java class. Command = '#Tue Oct 13 22:30:41 EDT 2009 Version=1 Method=evaluate JavaClass=com.aveksa.server.workflow.scripts.action.ConditionAction 
Parameter4=SymbolTable Parameter3=ThisJobNodeData Parameter2=ThisJobData Parameter1=ClientContext ParameterType4=OpTypeNotSpecified ParameterType3=OpTypeNotSpecified ParameterType2=OpTypeNotSpecified ParameterType1=OpTypeNotSpecified';
nested exception is: org.hibernate.UnresolvableObjectException: No row with the given identifier exists: [com.aveksa.server.core.cr.Change Request#1089] Error occurred in Statement #1 in Script ID7:WPDS, Script Name = 'SetTrueFalseCompletionCode', Script type = 'CompletionCode'.Job ID = 8697:WPDS, Process Ref = 'acm$crdelonly'. Node Name = 'Reset Password'

2018-04-18 09:54:18,172 [Thread-15394 (HornetQ-client-global-threads-2032020861)] ERROR com.workpoint.server.script.ScriptEngine  - 
A script error has occurred. Error occurred in Statement #1 in Script ID 7:WPDS, Script Name = 'SetTrueFalseCompletionCode', Script type = 'Completion Code'. 
Job ID = 8698:WPDS, Process Ref = 'acm$crdelonly', Node Name = 'Reset Password'
org.hibernate.UnresolvableObjectException: No row with the given identifier exists: [com.aveksa.server.core.cr.ChangeRequest#1090]
 at org.hibernate.UnresolvableObjectException.throwIfNull(UnresolvableObjectException.java:65)
 at org.hibernate.event.def.DefaultRefreshEventListener.onRefresh(DefaultRefreshEventListener.java:165)
 at org.hibernate.event.def.DefaultRefreshEventListener.onRefresh(DefaultRefreshEventListener.java:62)
 at org.hibernate.impl.SessionImpl.fireRefresh(SessionImpl.java:1118)
 at org.hibernate.impl.SessionImpl.refresh(SessionImpl.java:1106)
 at com.aveksa.server.db.persistence.PersistenceServiceProvider.refresh(PersistenceServiceProvider.java:4230)
 at com.aveksa.server.db.persistence.PersistenceServiceProvider.lockAndRefresh(PersistenceServiceProvider.java:4202)
 at com.aveksa.server.db.persistence.PersistenceServiceProvider.lockAndRefresh(PersistenceServiceProvider.java:4196)
 at com.aveksa.server.db.PersistenceManager.lockAndRefresh(PersistenceManager.java:649)
 at com.aveksa.server.workflow.scripts.action.ConditionAction.evaluateChangeRequestConditions(ConditionAction.java:103)
 at com.aveksa.server.workflow.scripts.action.ConditionAction.evaluate(ConditionAction.java:76)
 at sun.reflect.GeneratedMethodAccessor531.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:606)
 at com.workpoint.server.script.StatementEngineJava.execute(Unknown Source)
 at com.workpoint.server.script.ScriptEngine.A(Unknown Source)
 at com.workpoint.server.script.ScriptEngine.execute(Unknown Source)
 at com.workpoint.server.script.ScriptEngine.execute(Unknown Source)
 at com.workpoint.server.job.JobNode.changeState(Unknown Source)
 at com.workpoint.server.job.JobNode.changeState(Unknown Source)
 at com.workpoint.server.job.JobNode.isComplete(Unknown Source)
 at com.workpoint.server.job.Job.changeWorkItemState(Unknown Source)
 at com.workpoint.server.pojo.ServerAutomatedActivityMDBean.autoCompleteWorkItems(Unknown Source)
 at com.workpoint.server.pojo.ServerAutomatedActivityMDBean.autoCompleteWorkItems(Unknown Source)
 at com.workpoint.server.pojo.ServerAutomatedActivityMDBean.onMessage(Unknown Source)
 at sun.reflect.GeneratedMethodAccessor304.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:606)

1. Navigate to Requests > Workflows > Request. 
2. Click on  Delegation Only workflow.
3. Select the Reset Password node and expand the General tab on the right hand side of the page and uncheck the enabled box.

4. Go back to the review result and perform the review again. Now the change request should not generate an error state.