000036303 - Entitlements are removed from the role when role set is changed in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on May 1, 2018
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Article Number000036303
Applies ToRSA Product Set: Identity Governance and Lifecycle
RSA Version/Condition: 7.0.2
 
IssueEntitlements are removed from the role when we change the role set. This is an intermittent issue where in few scenarios all the entitlements will be removed and in few scenarios partial entitlements will be removed from the role. We can also see the system is generating change requests to remove the entitlements from the role. 

Example



  1. Create a role with few entitlements and set the role set to Admin Roles. Wait for the role to move to committed state.

User-added image 


User-added image


  1. Edit the role and change the role set to a different role set. 
  2. Click Apply Changes and we can see that a change request gets generated to remove the entitlements from the role. 

User-added image


  1. Wait for the role to move to a committed state.

User-added image


  1. Check the entitlements in the role and we can find there are few entitlements missing in the role. 

User-added image
CauseThis is a known issue and has been reported to our engineering team. 
ResolutionUpgrading to V7.0.2 P07 or V7.1.0 P02 will fix this issue.

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