000036316 - How to determine the RSA Authentication Manager 8.x hardware platform

Document created by RSA Customer Support Employee on May 5, 2018
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Article Number000036316
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x

 
IssueWith several different hardware platforms, it may become important to know your exact hardware. For example, an Intel server, an older Dell R710 or the Dell R630?

While Dell models typically have a service tag is visible from the back, as well as a pull-out tab on the front.  It is not always easy to get into the server room.  This article provides administrators with a command that can be run remotely.
Tasks

Tasks include:



  1. Gain console access to the Linux operating system of your RSA Authentication Manager appliance, wither by SSH or direct console access.
  2. Gain root privilege.
  3. Run the dmidecode command and search for the hardware information.
Resolution
  1. Gain console access to the Linux operating system of your RSA Authentication Manager appliance via SSH or direct console access.
  2. Escalate to root.
  3. Run the command dmidecode | fgrep -i product
dmidecode
 
One or two lines should be displayed in the output, as shown above.  Use the following table to determine the hardware platform for your appliance:
 
ResultRunning On
PowerEdge R210Dell PowerEdge R210
PowerEdge R710Dell PowerEdge R710
S1200BTLIntel Server S1200BTL
S2600GZ or S2600GLIntel Server S2600GZ/GL
PowerEdge R230Dell PowerEdge R230
PowerEdge R630Dell PowerEdge R630
VMware Virtual PlatformVMware VM

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