000036346 - RSA NetWitness Failed!: Ssl may be set opposite of what was attempted when running NwArray.cfg script to configure a DAC

Document created by RSA Customer Support Employee on May 14, 2018
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Article Number000036346
Applies ToRSA Product Set: NetWitness Logs and Packets
RSA Product/Service Type: Security Analytics Server
RSA Version/Condition: 10.6.x.x  
Platform: CentOS
Issue- Not able to configure a new attached DAC using the "NwArray.cfg" script located under /opt/rsa/saTools
- Note that the new DAC all disks should be in "U" state which is "unconfigured-good". 
Cause- When running the script the below error is thrown-back without successfully executing the script:

Failed!: Ssl may be set opposite of what was attempted

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Resolution- You will need to run the script with the cryptographic mode enabled as below:

./NwArrayConfig.py -c 1

Especially if you have the <SSL> enabled in both configuration files "NwArchiver.cfg" & "NwAppliance.cfg" located under /etc/netwitness/ng

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- Please note that alternatively, you can run the same script with the "-c 0" option instead of the "-c 1".