|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.2
|Issue||Where customers are having an issue sending Authentication Manager backups to a Windows Shared Folder or NFS (Network File System) shared directory they can temporarily use the local Authentication Manager server backup location of /opt/rsa/am/backup and use a secure FTP client to copy the *.RSAbackup file(s) to a new safe, secure location.|
A typical issue would be where SMBv1 has been disabled for the Windows Shared Folder as described in RSA knowledge article 000035313 - RSA Authentication Manager 8.x backups fail to a Windows Share where SMBv1 is disabled.
|Resolution||Where the backup location is the local Authentication Manager server (that is /opt/rsa/am/backup) and secure shell (SSH) has been enabled, an administrator can use a secure FTP client to copy the *.RSAbackup files from the Authentication Manager primary instance and store them somewhere else in another secure location.|
This article will describe as an example the use of psftp.exe that is part of the PuTTY utility set to obtain the Authentication Manager backup files from backup location /opt/rsa/am/backup.
IMPORTANT : Substitute <absolute_path> with the absolute path to psftp.exe, substitute n.n.n.n with the IP address of the authentication manager primary instance and substitute <password> with the password for the rsaadmin account.
NOTE: Where yyyymmddhhmm.RSAbackup files exist in the /opt/rsa/am/backup folder, then RSAbackup files will get copied into the local folder where the psftp.exe, ftp.cmd and getbackup.scr are located.
|Notes||The ftp.cmd script would need to modified so it can scheduled to run with the Windows scheduler.|
Refer to the Microsoft article for how to Schedule a Task