|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: User Interface, Records
RSA Product Versions: 6.3.x
|Issue||Saving a new record in a leveled application returns the error: This page can't be displayed.|
This error happened with a specific application when you try to save a new record under a specific level.
When tested on the Web server, the record doesn't get added and it gives http error: This page cannot be displayed.
When tested from outside the web server, sometimes it gives proxy error.
Below is an example of the W3wp error.
|Workaround||First, to test, you should either delete the field if possible or remove the formula anywhere outside and save the field with empty formula. Inactivating the field will not make any difference and the issue will continue to occur. |
After confirming you can now save the record added successfully. Divide the formula on a number of calculated fields to max 14 nested IF conditions under each calculated field.