000036354 - How to hide or disable the Set Out Of Office button in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on May 17, 2018
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Article Content

Article Number000036354
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2 and above.
IssueThis article answers the following questions:
  • Is it possible to disable the Set Out of Office button?
  • Once disabled, can it be automatically re-enabled after a set period?

Set Out Of Office button

ResolutionThe Set Out of Office button is the same as other buttons in the RSA Identity Governance & Lifecycle application.  Per the online help (Requests > Creating and Managing Access Request Buttons > About Managing Request Buttons), you can customize access request buttons to meet your requirements in the following ways:

Specify which users can use the buttons, all or a sub-set of users. You may want to restrict a button to a set of users who, for example, are application owners or business unit owners.

To hide or disable any button, including the Set Out of Office button, change the Availability for that button.

Navigate to Requests Configuration > Request Buttons tab and locate Button Name: Set Out of Office.  Click the Edit button.

The default availability is All.

Set Out Of Office availability

Click on All to obtain the User selection screen, where the choices are either Choose user or attribute or Related Entities (that is, Roles, Groups and Entitlements).

Set Out Of Office user selection

Due to this being an application configuration, the button cannot be automatically changed after a set period.