000036374 - Data Feed Filtering and Silverlight in RSA Archer

Document created by RSA Customer Support Employee on May 22, 2018
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Article Number000036374
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 6.x
until Silverlight is removed from the platform,
including the Data Feed list page.
Issue

IF you have a filter in the data feed list for "test",



AND you have two (or more) data feeds that contain "test",



AND you have Silverlight application storage = OFF in Silverlight control panel,



THEN the filtered list of datafeeds post-delete of a datafeed that contains "test", will show an un-filtered data feed list.



Opposingly,



IF you have a filter in the data feed list for "test",



AND you have two (or more) data feeds that contain "test",



AND you have Silverlight application storage = ON in Silverlight control panel,



THEN the filtered list of datafeeds post delete will show a properly filtered list for datafeeds containing "test".
Filtering for test

Filtered list = contains "test"
Filtered list

Filtered list post delete of "test3" - When Silverlight Application data is set to ON
Filtered list post delete

Silverlight control panel with Application Storage set to ON
Silverlight control panel

Silverlight control panel with Application Storage set to OFF, and all Silverlight cache cleared.
Application storage set to off

CauseSilverlight Control on the Manage Data Feeds page.
ResolutionEnable Silverlight Storage in the Silverlight Control panel / Application Storage tab.

Silverlight Control Panel
 
WorkaroundNone known until Silverlight is removed from Archer.

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