000036279 - Enable Email Reply Processing options differ in approval node in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jun 13, 2018
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Article Number000036279
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2, 7.1.0
When editing an approval node in a default or custom approval workflow, the following behavior is seen:

  1. Enable Email reply processing is unchecked by default, so there are seven different options appearing below the checkbox when the node is opened:

User-added image

  1. When the box is checked, the option count changes to five:

User-added image

  1. When unchecking the option, the count goes to two:

User-added image

This might cause confusion if you are not sure on where you added your email body when you last opened the node.
CauseThis is a bug fixed in 7.0.2 P06.
ResolutionThis is fixed in patch 7.0.2 P06 and 7.1.0 P01