Service Interruption: Login Issue on RSA Link

Document created by RSA Link Team Employee on Jun 25, 2018Last modified by RSA Link Team Employee on Jun 25, 2018
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UPDATE: The login issues have all been resolved and users can log in normally.

RSA is aware of an issue that began occurring today (June 24, 2018) in which customers are unable to successfully log in to their RSA Link accounts.  This is a known issue and is being urgently investigated in order for the issue to be resolved as quickly as possible.


Users who attempt to log in to RSA Link are currently encountering an error message stating the following:  "Service Temporarily Unavailable. The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."


More information about this error can be found in the following knowledge base article:  000036207 - Error message "503 Service Temporarily Unavailable" is displayed while logging in to RSA Link 


If you have any questions or concerns regarding this information, please contact RSA Customer Support.


Please accept our apology for any inconvenience this may cause.


Thank you,

RSA Link Team