on Jun 27, 2018Article Content
| Article Number | 000036454 |
| Applies To | RSA Product Set: NetWitness Logs & Network RSA Version/Condition: 11.1 Platform: CentOS O/S Version: EL7 |
| Issue | Unable To Select Email server In Respond Notification Settings After Migrating Netwitness from 10.6.5.x to 11.1 and received "No Results Found". |
| Cause | The Incident Management notification settings in NetWitness Suite 10.6.x are different from the Respond notification settings available in 11.1, so the existing 10.6.x settings will not migrate to 11.1. |
| Workaround | Notification Servers from 10.6.x will not display in the Email Server drop-down list. The email servers settings must be added to the Global Notification Servers (ADMIN > System > Global Notifications > Server tab->Add Email). Add the required parameters  |