000036425 - Error while clicking on form under Additional Information in change request created via webservices in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jun 27, 2018
Version 1Show Document
  • View in full screen mode

Article Content

Article Number000036425
Applies ToRSA Product Set:  RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2, 7.1.0
IssueFor any change request raised via Webservices, when clicking on the form under Additional Information, the following error appears:

An error occurred loading the fields for the form


User-added image

User-added image
CauseThis is a bug fixed in RSA Identity Governance & Lifecycle 7.0.2 P07 and 7.1.0 P01
ResolutionDeploy patch 7.0.2 P07 or 7.1.0 P01, respectively to have this issue fixed.