|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Version/Condition: 7.0.2, 7.1.0
|Issue||If Out Of Office is set for any supervisor and that supervisor is part of another level approval, then even if the delegator is taking action on first level, the same task is being assigned to the delegator and supervisor again.|
Steps to reproduce
Since the approval workflows has Exclude previous approver set, the Asset owner approval should have been completed automatically.
|Cause||This is a bug. In case of multiple approvals with previous approver excluded configuration in the workflow and delegator (supervisor) configured as business owner, a previously approved user's supervisor is not included in the subsequent approvals for auto completion. Due to that, the supervisor is included in subsequent asset business owner approval activity for manual approval.|
|Resolution||This is fixed in 7.0.2 P07 and 7.1 0 P01|
|Workaround||Deploy patch 7.0.2 P07 or 7.1.0, respectively to have this issue fixed.|