|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: RSA Archer (SaaS)
RSA Version/Condition: All
|Issue||The RSA Archer data feed configured to process a .zip file fails to process certain filenames inside of the zip file but has no problems processing other files with different filenames inside of the same zip file.|
The error returned by the data feed is:
|Cause||An RSA Archer data feed configured to process zip files can only process filenames inside of the zip file that matches code page 437 encoding. Filenames that are not within code page 437 encoding will fail to process. The code page used by Archer for processing filenames cannot be configured.|
|Workaround||The functionality does not currently exist to configure the code page that Archer will use when processing filenames inside of a ZIP file.|
Rename the files inside of the zip file to be code page 437 encoding.