|Applies To||RSA Product Set: NetWitness Endpoint, ECAT|
RSA Version/Condition: 4.4.x, 4.3.x, 4.2.x, 4.1.x, 4.0.x, 3.5.x
Platform: RSA Link (community.rsa.com), RSA Download Central (download.rsasecurity.com)
|Issue||I need to download the latest RSA NetWitness Endpoint release but I am not sure where to find it on RSA Link.|
|Tasks||RSA Link has two primary methods for obtaining product downloads. In general, incremental downloads--such as service packs, patches and hotfixes--as well as other tools and utilities are available from RSA Link on the product downloads pages. However, there are exceptions to this with certain products. Full releases (as well as some incremental downloads) must be obtained via the Version Upgrades portal on RSA Link.|
This article will explain how to obtain product downloads for RSA NetWitness Endpoint using both of these methods.
|Resolution||Regardless of the method that will be used to download the files, you will need to begin by logging in to RSA Link and navigating to the RSA NetWitness Platform page. From that page you will then navigate to DOWNLOADS > RSA NETWITNESS ENDPOINT in the blue drop down menu and select a version. (e.g. RSA NETWITNESS ENDPOINT 4.4)|
This will take you to the downloads page for that product version, as shown in the screenshot below.
The sections below will now proceed to explain how to obtain the downloads you need using both of the methods referenced previously.
Downloading directly from RSA Link
Any downloads that are available directly from RSA Link will be listed on the downloads page for that version and will appear under one of the following headings: Releases, Service Packs, Patches, Hotfixes, Language Packs or Tools
To access these downloads, simply click on the link for the download(s) you need.
You will then be presented with links to the available downloads for the option that you selected, along with their associated checksums which will either be displayed on the screen or available as a separate download. Clicking these links will begin the downloads.
Downloading via the Version Upgrades portal
All full releases for RSA NetWitness Endpoint must be accessed via the Version Upgrades portal, which can be accessed by clicking on the Version Upgrades button on the version downloads page. This is also the case with certain service pack and patches releases. For example, all RSA NetWitness Endpoint 4.3.x must be downloaded via the Version Upgrades portal.
Once on the Version Upgrades portal, follow the steps below to locate and download the available packages.
If you encounter any issues or have questions about this process, please contact RSA Customer Support and reference this article for further assistance.
|Notes||If you also need to download a full release for the RSA NetWitness Logs & Network product then refer to the following article: How to download the full install packages and OVA files for RSA NetWitness Logs & Network|