Issue | The article explains how to workaround when the backup fails on on Authentication Manager 8.x
In the UI's Advanced Status View, the following will be the error message
Start export of systemfields.properties... Completed export of systemfields.properties. Starting RADIUS backup.. Backing up RADIUS data to /opt/rsa/am/backup/staging/radius-data/RADIUS_DATA_BACKUP Start the RADIUS Backup RADIUS Backup succeed, and the dump files is located at /opt/rsa/am/backup/staging/radius-data/RADIUS_DATA_BACKUP
Backing up RADIUS dictionary... Successfully backed up RADIUS dictionary to /opt/rsa/am/backup/staging/radius-dict Backing up RADIUS configuration files... Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/securid Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/sdconf.rec Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/vendor.ini Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/ttlsauth.aut Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/spi.ini Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/securid.ini Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/sbrd.conf Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/radius.ini Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/peapauth.aut Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/events.ini Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/eap.ini Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/classmap.ini Backing up RADIUS configuration file /opt/rsa/am/utils/etc/../..//radius/account.ini Successfully backed up RADIUS configuration files. RADIUS log location: /opt/rsa/am/radius RADIUS report location: /opt/rsa/am/radius/authReports Backing up RADIUS audit logs... Successfully backed up RADIUS audit logs to /opt/rsa/am/backup/staging/radius-logs Backing up RADIUS certificate... Successfully backed up RADIUS certificate to /opt/rsa/am/backup/staging/radius-certs
Failed to backup database. Error: 091 V. I. e1M104400$ 4)nl 4 0.40/PM.F409)14 z 4 0**) 0I0"100700'01000000? *TV OS 4140VIAW nit•=0400.).404)P.00kiP4+5)KOTIPW0.004>io.sSOKS4AODU-401400090400S4Dye.?).KYCURv.wwopEll>14.14)04404>1i^40404.0--40. x O@I 0.000^ OK.40K6 104 ! .C1131011•FJJ @41).04.14.41.404: a 4>4.44us .te 3 .1H04000<q11.441■0Q 440 40> Od 4>L11>ML 9•-
Failed to backup database. Error: An error occurred while backing up on the system:
• Failed to backup database
• Please call customer support. For details, check the Advance Status View.
Error: Failed to perform a database backup.
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