|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x }
|Issue||When logging in to the Authentication Manager Operations Console as the Operations Console administrator, additional credentials are required to access certain functions. This requires entering the credentials for a super admin user. If this super admin user is in the external identity source, this error can be seen:|
Your logon information is incorrect. Correct your logon information and try again, or contact the help desk or your administrator.
This article explains how to resolve the error.
|Cause||Only internal database users of RSA Authentication Manager that are assigned a super admin role can be used in the additional credentials page on the Operations Console.|
|Resolution||The issue can be resolved with either of the following options:|