Article Number | 000036399 |
Applies To | RSA Product Set: Archer RSA Product/Service Type: RSA Archer RSA Version/Condition: 6.4, 6.4.0.1, 6.4.0.2 Platform: Windows |
Issue | Unexpected error encountered when editing the property of Links List iView. The behavior occurs when report links are added using found results from the available links upon creation of the iView. Symptoms include:
- Unexpected error encountered when editing the property of the iView.
- Added report links missing on iView upon creation of the Links List iView.
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Cause | The behavior is caused by adding links using the Find Results found under Available Links when adding links to the iView.
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Resolution | Upgrade to the fix release 6.4.0.3 |
Workaround | The workaround to avoid this behavior in the affected Archer versions (e.g. 6.4, 6.4.0.1, 6.4.0.2) When creating new LinkList iView
- Manually browse and select the report links under Available Links (e.g. End-User Pages)
- And avoid using report links from Find Results within the Available Links.
If the iView had already been created,
- Delete the affected iView from the Dashboard.
- Re-create the iView.
- Upon adding links manually browse and select the report links under Available Links (e.g. End-User Pages)
Note: Avoid adding report links through the Find Results within the Available Links. |