000036602 - RSA SecurID Access High Encryption Setting breaks IDR-supported RADIUS

Document created by RSA Customer Support Employee on Aug 8, 2018
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Article Number000036602
Applies ToRSA Product/Service:  SecurID Access
IssueIf Configure Identity Router Security Levels is used to set the IDR security level to High, then RADIUS authentication attempts will fail.
CauseAn internal IDR defect causes an immediate Access-Reject message to be returned to the RADIUS client.
  1. Set the Incoming Connection to Medium.
  2. Publish the change.