000036602 - RSA SecurID Access High Encryption Setting breaks IDR-supported RADIUS

Document created by RSA Customer Support Employee on Aug 8, 2018
Version 1Show Document
  • View in full screen mode

Article Content

Article Number000036602
Applies ToRSA Product/Service:  SecurID Access
IssueIf Configure Identity Router Security Levels is used to set the IDR security level to High, then RADIUS authentication attempts will fail.
CauseAn internal IDR defect causes an immediate Access-Reject message to be returned to the RADIUS client.
Workaround
  1. Set the Incoming Connection to Medium.
  2. Publish the change.

Attachments

    Outcomes