RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
|Issue||When setting up On-Demand Authentication (ODA) for SMS on RSA Authentication Manager 8.x via the Security Console (Setup > System Settings > Authentication Settings > On-Demand Tokencode Delivery > SMS Configuration) the following error displays:|
The indicated field (s) on this page require your attention.
"Account Password" cannot be greater than 100 characters
|Cause||Per design, the default On-Demand Tokencode Delivery for SMS on RSA Authentication Manager 8.x allows the SMS Provider Configuration Account Password field to have a maximum of 100 characters. However, some SMS service providers share the Account Password, which exceeds this limit.|
Before continuing with the steps below, please take a backup of your database via the Operations Console (Maintenance > Backup and Restore > Backup Now).
Note that during Quick Setup another user name may have been selected. Use that user name to login.
The <alphanumeric_named_directory> is sr8qlq on this Authentication Manager server. This value will be different in each customer deployment.