Article Content
Article Number | 000036640 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.x |
Issue | When setting up On-Demand Authentication (ODA) for SMS on RSA Authentication Manager 8.x via the Security Console (Setup > System Settings > Authentication Settings > On-Demand Tokencode Delivery > SMS Configuration) the following error displays: The indicated field (s) on this page require your attention. "Account Password" cannot be greater than 100 characters |
Cause | Per design, the default On-Demand Tokencode Delivery for SMS on RSA Authentication Manager 8.x allows the SMS Provider Configuration Account Password field to have a maximum of 100 characters. However, some SMS service providers share the Account Password, which exceeds this limit. |
Resolution | Before continuing with the steps below, please take a backup of your database via the Operations Console (Maintenance > Backup and Restore > Backup Now).
Note that during Quick Setup another user name may have been selected. Use that user name to login.
The <alphanumeric_named_directory> is sr8qlq on this Authentication Manager server. This value will be different in each customer deployment.
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