Please be advised that RSA has identified an issue with the NetWitness Live environment. This is impacting access to smcupdate.emc.com. Customers who are running versions 10.6.3 and lower may be impacted. RSA is currently working on a resolution.
If you have an immediate need to access the smcupdate.emc.com service, a workaround will be required. Please reference to Knowledgebase article 000036649 at https://community.rsa.com/docs/DOC-96428.
For additional documentation, downloads, and more, visit the RSA NetWitness Platform page on RSA Link.
RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.