RSA NetWitness Live Advisory for smcupdate Service Users

Document created by RSA Product Team Employee on Aug 22, 2018Last modified by RSA Product Team Employee on Aug 24, 2018
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Please be advised that RSA has identified an issue with the NetWitness Live environment. This is impacting access to Customers who are running versions 10.6.3 and lower may be impacted. RSA is currently working on a resolution.

If you have an immediate need to access the service, a workaround will be required. Please reference to Knowledgebase article 000036649  at


For additional documentation, downloads, and more, visit the RSA NetWitness Platform page on RSA Link.


EOPS Policy:

RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.