RSA Archer Infrastructure Administration

Document created by Matthew Bradley Employee on Aug 24, 2018Last modified by Megan Olvera on Sep 15, 2020
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Schedule & Register

Schedule Only





In order to register for a class, you need to first create a Dell Education account

If you need further assistance, contact us





This class is aimed at the IT Teams who administer the Archer Server and Server Side Functions. In many companies, due to segregation of responsibilities, these individuals do not also perform day to day Archer Admin Tasks covered by the RSA Archer Admin I and Admin II classes.

In this class you will learn how to configure LDAP Integration, SSO, SQL Maintenance, and Archer Control Panel Settings. You will also learn Packaging, installation of Archer Updates, License Activation and Troubleshooting tips and tricks



IT Infrastructure Administrators/3rd Line Support Staff



2 days (ILT)


Prerequisite Knowledge/Skills

  • Working knowledge of RSA Archer
  • Working knowledge of Microsoft Windows Server Administration
  • Working knowledge of Microsoft IIS
  • Working knowledge of Microsoft SQL Server
  • Understanding of Lightweight Directory Application Protocol


Course Objectives

Upon successful completion of this course, participants should be able to:

  • Perform LDAP Sync
  • Implement SSO with Windows
  • Update an RSA Archer Installation
  • Perform SQL Maintenance Tasks
  • Migrate an RSA Archer Application from a Development to Testing/Production instance
  • Perform Archer Control Panel Tasks


Course Outline

Introduction to Archer

  • General Navigation
  • Navigating the Administration Menu


RSA Archer Footprint

  • Web Server
  • RSA Archer Services
  • SQL Database
  • Server Configuration and Communication


Patching/Updating RSA Archer

  • Prepare for a patch/update
  • Steps to complete a patch/update


RSA Archer Control Panel

  • Installation Settings
  • Instance Settings
  • Licensing
  • Adding a new instance
  • ACP Plugins



  • Creating and installing packages
  • Troubleshooting error messages



  • Viewing LDAP Properties
  • Configuring LDAP in RSA Archer


Single Sign-On

  • Types of SSO
  • Configuring SSO in RSA Archer


Troubleshooting System Performance

  • Troubleshooting Tools