|Applies To||This article applies to all RSA customers and partners and to all RSA products and solutions.|
|Issue||What is the correct procedure for reporting a security vulnerability that has been identified in an RSA product?|
|Resolution||Reference RSA Vulnerability Response Policy.|
RSA strives to help our customers minimize risk associated with security vulnerabilities in our products. Our goal is to provide customers with timely information, guidance and mitigation options to address vulnerabilities. The RSA Product Security Incident Response Team (RSA PSIRT) is chartered and responsible for coordinating the response and disclosure for all product vulnerabilities that are reported to RSA.
RSA employs a rigorous process to continually evaluate and improve our vulnerability response practices and we regularly benchmark these against the rest of the industry.
How to Report a Security Vulnerability
If you identify a security vulnerability in any RSA product, please report it immediately. Timely identification of security vulnerabilities is critical to mitigating potential risks to our customers.
RSA customers and partners should contact the appropriate technical support team to report security issues discovered in an RSA product. The Technical Support team, the appropriate product team and RSA PSIRT will work together to address the issue and provide customers with next steps.
Security researchers, industry groups, vendors, and other users that do not have access to Technical Support should send vulnerability reports to RSA PSIRT via email (firstname.lastname@example.org).
When reporting a potential vulnerability please include as much of the below information as possible to help us better understand the nature and scope of the reported issue:
|Notes||For more information, refer to the RSA Vulnerability Response Policy page on the rsa.com website.|