000036633 - Unable to open a workflow after upgrade to RSA Identity Governance & Lifecycle 7.1.0 P01 with error "The features parameter is not in a valid JSON format"

Document created by RSA Customer Support Employee on Sep 7, 2018
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Article Number000036633
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.0
IssueAfter upgrading from RSA Identity Governance & Lifecycle 7.0.2 to 7.1.0 P01, you are unable to open/edit a workflow and are getting the following error:

The features parameter is not in a valid JSON format

 

Workflow with Invalid Features error



Also, because of this issue when you navigate to Admin > System > Server Nodes, you will see two entries where normally you will only see one entry for a non-clustered environment  i.e. a healthy SON (System Operations Node).:

 
Server Nodes
CauseAs a side effect of an internal issue, when an upgrade is done from a previous version it creates a new entry in the T_SERVER_NODES table.  This new entry is now the HEALTHY node but it is not a SON (System Operations Node), which is causing this failure.
ResolutionThis issue is fixed in RSA Identity Governance & Lifecycle 7.1.0 P2.
Workaround
To resolve the issue, you must perform the steps below:
 


1. Run the following SQL query :

DELETE FROM T_SERVER_NODES;
COMMIT;

2. Restart ACM


acm restart

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