Article Content
Article Number | 000036705 |
Applies To | RSA Product Set: RSA Identity Governance & Lifecycle RSA Product/Service Type: Software Bundle RSA Version/Condition: 7.0.x, 7.1.x Platform: SUSE Linux Enterprise Server 11 Service Pack 4 (SLES 11 SP4) |
Issue | After installing SP4 on SUSE 11, Oracle errors are seen when starting the Oracle database and severe performance degradation occurs causing the application to become unusable. Examples of errors that occur during database startup:
Sometimes ORA-04030 errors are seen as well:
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Cause | Depending on the operating system kernel level, the upgrade to SP4 of SUSE 11 may cause this issue. This is a known SUSE issue documented in the following SUSE Knowledge Base Article: Please note this issue may occur in kernel levels not specifically mentioned in the SUSE article. |
Resolution | Please contact SUSE for further assistance. |
Notes | If you are encountering the issue reported in this RSA Knowledge Base Article and have not upgraded to SUSE 11 SP4, please contact RSA Identity Governance & Lifecycle Customer Support and mention this RSA Knowledge Base Article ID 000036705 in the case for reference. |