Article Content
Article Number | 000036734 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.x |
Issue | If a user logs into the Authentication Manager 8.x Self-Service Console and requests a token he sees the following error: Unexpected error during command com.rsa.ucm.request.AddSelfServiceRequestCommand execution |
Cause | The user already has maximum number of assigned authenticators allowed in this deployment. |
Resolution | The default limit is three active tokens for each user. For more information see documentation entitled Assign Tokens to Users. |
Notes |
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