000036748 - RSA NetWitness Orchestrator failed to install D2Agent

Document created by RSA Customer Support Employee on Sep 24, 2018
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Article Number000036748
Applies ToRSA Product Set: NetWitness Logs & Network
RSA Product/Service Type: Orchestrator
RSA Version/Condition: 3.6.0.0
O/S Version: CentOS 7
Product Name: NetWitness Orchestrator
 
IssueWhen trying to install Demisto CLI where is located on the bottom of Orchestrator's UI, you will perform #1 and #2. After performing #2, you sometimes receive the following error.

#1 Customer added a system like below:

/system_add arch=amd64 host=1.1.1.1 name=PC88 os=windows password=<Will-Prompt-After-Enter> user=Administrator


#2 They failed to install when they tried to install D2Agent after #1
Command:

!d2_install system="PC88"


Received error:

Reason 
 session setup failed: NT_STATUS_NO_MEMORY 
 (200)




 
ResolutionWhen adding a system, need to add workgroup option like below:
 

/system_add arch=amd64 host=10.24.24.88 name=PC88 os=windows password=<Will-Prompt-After-Enter> user=Administrator workgroup=Admin_Domain_workgroup


 

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