Service Interruption: Search Degradation on RSA Link (8 October 2018)

Document created by RSA Link Team Employee on Oct 8, 2018Last modified by Erica Chalfin on Oct 8, 2018
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The issue has been resolved and search options are once again functioning normally.

RSA is aware of an issue that began today (8 October 2018) in which some users are not getting any results when performing searches via the Spotlight Search (magnifying glass icon) or the search bars throughout the website.


The RSA Link administrators are working closely with the Lithium JX support team to resolve the issue as quickly as possible.


If you have any questions or concerns regarding this information, please contact RSA Customer Support.  RSA employees can check the status of the issue in the RSA Link ticket RSALINK-5114.


Please accept our apology for any inconvenience this may cause.


Thank you,

RSA Link Team