000036685 - SAP connector update account capabilities are not updating the attributes at endpoint in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Oct 9, 2018
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Article Number000036685
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
When testing the SAP Access Fulfillment Express (AFX) connector, when you try to update the account at the SAP endpoint,  you can see the account is not updated with new values, even though the connector shows success:

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CauseThis is a configuration error.
ResolutionYou have to provide the attribute name in upper case ( e.g., FIRSTNAME, LASTNAME, and DEPARTMENT) as SAP BAPI (Business Application Programming Interface) commands to have these attributes updated at the endpoint.
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