RSA Archer Notification Types and Troubleshooting

Document created by Dihanna Thomas Employee on Oct 12, 2018
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Summary

This training provides an overview of the different Notification types in RSA Archer, as well as basic troubleshooting tips.

 

Overview

This training provides an overview of the different Notification types in RSA Archer, as well as basic troubleshooting tips to help solve common issues. The course also looks at useful Administrator reports to use when diagnosing the problem.

 

Audience

RSA Archer Administrators or those in support roles

 

Delivery Type

On-Demand Learning (self-paced eLearning)

 

Duration

15 Minutes

 

Prerequisite Knowledge/Skills

Students are encouraged to consume the following courses:

  • RSA Archer Administration I
  • RSA Archer Administration II

 

Learning Objectives

Upon successful completion of this course, participants should be able to:

  • Explain Notification types and the differences between them:
  • Troubleshoot the following issues:
    • Notifications fail to send
    • Notifications do not display an image
  • Offer additional troubleshooting options
  • Effectively test notifications

 

Course Outline

  • Notification Types

    • DDE Notifications
    • Subscription Notifications
    • Reminder Notifications

    Notification Troubleshooting

    Administrator Reports

    Testing Notifications

 

 

 

 

 

Access Training

 

 

In order to register for a class, you need to first create an EMC account

If you need further assistance, contact us

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