Article Content
Article Number | 000036756 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.x |
Issue | This article explains how users can generate a temporary emergency access tokencode from the RSA Authentication Manager Self-Service Console without contacting their RSA help desk. This is useful of the end user has misplaced their token or forgotten to carry their assigned token to their workplace. |
Tasks | The administrator with the super admin role needs to setup the following on the Authentication Manager primary server:Configure Self-Service Settings
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Resolution | Users can login to the Self-Service Console using their password and generate a temporary emergency cccess tokencode to authenticate.
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