|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: RSA Archer
RSA Version/Condition: 184.108.40.206, 6.4.1
|Issue||Using the graphic selector to include image icons in iView, the image Graphic Selector shows "No records to display".|
The available graphics shows no graphics available even though there are graphic icons present in company_file with valid permissions.
Running Fiddler or Web Trace, the response from the request shows HTTP 204. no content.
|Cause||iViews Graphic selector does not retrieve icons when company_files are on a network share|
|Resolution||A fix is available in 220.127.116.11|
Alternatively, contact RSA Customer Support for fixing DLL for RSA Archer 6.4.1 or 18.104.22.168