RSA Announces the Release of RSA Adaptive Authentication (Cloud) 14.0

Document created by RSA Product Team Employee on Nov 15, 2018Last modified by RSA Product Team Employee on Nov 18, 2018
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Summary:

We are happy to announce the release of RSA Adaptive Authentication (Cloud) 14.0, which includes these new features, enhancements, and changes.

 

What's New in This Release

New feature support for omnichannel fraud protection:

RSA Adaptive Authentication (Cloud) 14.0 now includes omnichannel fraud protection, which enables the application to provide centralized fraud detection and prevention across channels, such as Web, Mobile, ATM, IVR, Call Center, and Branch. This feature uniquely blends multiple RSA Adaptive Authentication components to provide omnichannel protection. With omnichannel protection, customers can send traffic from different channels and RSA provides fraud detection and prevention for each channel. This includes cross channel correlation and analysis providing a holistic view of user activities across the different channels used. Transactions from new channels are integrated into RSA Adaptive Authentication using the existing API fields to send the common data elements, such as user account and payee, and the custom facts fields to send the channel specific data.

This feature provides:

  • API integration through the different channel types in the applicable method (see Web Service API Methods in the API Reference Guide).
  • Risk-based decisioning powered by the RSA Risk Engine, which provides risk assessment for the additional channels with cross-channel analysis.
  • For channel specific data to be included in the risk assessment, customers can use Risk Score Custom Facts that are associated with the different channel types (see Custom Fact Parameters in the Back Office User Guide).
  • Flexible rules-based policy management, which is channel oriented in the rule creation (see Managing Policies in the Back Office User Guide).
    • New Channel Indicator Mechanism when Creating a Rule: When creating a rule in the Policy Management application, the channel indicator is now set in the Manage Rules > New > New Rule > General page as opposed to the Conditions page. This change implements new channel indicator logic. After upgrading to the current RSA Adaptive Authentication (Cloud) 14.0 version, all existing rules that were created before the upgrade will automatically have their channel type set to MOBILE and WEB. In addition, rules created using the previous channel indicator mechanism before the upgrade will not be editable. To edit an existing rule, created using the previous channel indicator mechanism, you can delete the old rule and create a new one with the new channel indicator mechanism. For more information, see the Channel TypesAdd a RuleEdit a Rule, and General Rule Parameters sections in the Back Office User Guide.
  • Ability to investigate omnichannel cases leveraging the channel indicators in the Case Management application (see the Device Details Fields and Advanced Tab Fields sections in Managing Cases in the Back Office User Guide).
  • Ability to view the particular channel used to conduct the transaction, in the end-user activities for the past 90 days, using the Customer Service application (see User Activity History in the Back Office User Guide).
  • Reports including omnichannel metrics. For more information on these reports, see the Raw Data Reports Guide and Managing Reports in the Back Office User Guide.

 

For additional documentation, downloads, and more, visit the RSA Adaptive Authentication page on RSA Link.

 

EOPS Policy:

RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.

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