000036760 - 'Multi App Collector : 'Admin' privilege does not allow editing of the collector definition as expected in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Nov 16, 2018Last modified by RSA Customer Support Employee on Apr 15, 2019
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Article Number000036760
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.0.1, 7.0.2, 7.1.0
 
IssueMulti App Collector Admin access is not allowing certain edits of the collector definition. For example,
  1. A user with Multi App Collector: Admin privilege edits a multiapp EDC collector (MAEDC) and moves to the Select types of entitlement data to collect page. Note the Accounts and Roles check boxes are grayed out. 

User-added image


  1. Uncheck the Users and Groups check boxes and move to the next page:

User-added image


  1. A pop-up displays with the message:

Please select at lease one collection option



User-added image
 


As you can see in the image above, the Account checkbox was cleared out even though it was selected on the previous page and was not deselected as it was uneditable.
CauseThis is a known defect fixed in 7.1.0 P07 and 7.1.1 P02.
 
ResolutionApply the appropriate patch for your version.  
WorkaroundWe can user Account Collector: Admin access or Entitlement Collector: Admin access to edit the multiapp collectors.

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