000036893 - Compare User variable in request form is not working for user filters containing avform.user variables in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Nov 16, 2018
Version 1Show Document
  • View in full screen mode

Article Content

Article Number000036893
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.0.1, 7.0.2, 7.1.0
Issue When we try to add any user filter which contains any avform.user.* variable on the Compare Users control type, it does not show any users in the list of selection for comparing users.
User-added image

User-added image

User-added image
CauseThis is a known defect that has been addressed in 7.0.2 P10 and 7.1.0 P03.
ResolutionApplying Patch 7.0.2 P10 or higher, or 7.1.0 P03 and higher will prevent future occurrences of this condition.