|Applies To||RSA Product Set: Identity Governance & Lifecycle|
RSA Version/Condition: 7.0.1, 7.0.2, 7.1.0 HF01.
|Issue||The aveksaServer.log file repeatedly shows the following message.|
|Cause||This message is a symptom of multiple sessions locking table T_AV_AFX_SERVER_AGENT.|
RSA Identity Governance & Lifecycle is attempting to update the uptime, but it cannot because the table is locked, but then tries again after four to five minutes.
The cause has been identified as defect ACM-85871 - AFX goes into "not running" and connectors go into "stopped" state due to locks on t_av_afx_server_agent table
|Resolution||Upgrade to RSA Identity Governance & Lifecycle version 7.1.0 P03, where defect ACM-85871 has been fixed.|
|Workaround||The locks on table T_AV_AFX_SERVER_AGENT can be released by restarting the AVDB database.|
Make sure that there are no other users using the application.
|Notes||This issue is also related to article 000036465 - RSA Identity Governance & Lifecycle Access Fulfillment Express (AFX) server is not running in the UI but afx status says AFX is running|