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Fulfillment And Revocation Date seem not considered in Access Request Form

Question asked by Ece YILDIRIM on Jul 22, 2016
Latest reply on Apr 10, 2017 by Sabthami S
  • Comment • 4

Hello,

 

- When we create an access request via request form, we have the option to specify "Fulfillment Date" and "Revocation Date" of the requests. (Picture 1)

- However, we see the revocation request is created and submitted immediately after we submitted access request (Picture 2)

- The revocation request is also completed immediately. (Picture 3)

- Also fulfillment request seemed to be submitted without considering the specified target date. (Picture 4)

 

Are there any step we missed or do we simply misinterpret the purpose/functioning of these fields?

 

Picture 1

Picture 2

 

Picture 3

 

 

Picture 4

Mostafa Helmy
Mostafa Helmy Employee Jul 22, 2016 5:07 AM
Correct Answer

Can we see your Request Workflow configuration? Make sure you have a Delay Node in the workflow that is set to wait for fulfilment date.

 

Delay.PNG

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