We want to update the RSA Authentication Manager to the latest version. To update the AM you need to access de OS from the appliance with user rsaadmin. The password for this user is not known. Is there a possibility to reset this account?
Roy de Haan,
Please How to contact RSA Customer Support and request assistance on internal knowledge article 000030994 - How to reset the RSA Authentication Manager 8.1 OS user password rsaadmin.
After you have reset the password, see Change the Operating System Account Password for instructions to change the rsaadmin password from the Operations Console. You must know the current rsaadmin password to use this method however.
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