Hello,
We have 3 Identity routers deployed behind an F5 Load balancer. We would like to monitor the IDR servers, the SSO portal and RADIUS using Solarwinds Orion.
Is this possible via SNMP on the IDRs?
Solarwinds has an agent that can be installed on linux servers but i am unable to get solarwinds to talk to the IDRs, so solarwinds can install the agent.
Any ideas or documentation out there that could assist with this?
Thanks
Hi Jared,
installation of any software on the IDRs, other than software supplied by RSA for that purpose, is not supported. An IDR is designed to work as an appliance with a "black box" approach. Although SSH access to the IDRs is possible, the intention is that it is only to be used for troubleshooting when an issue arises, typically under the guidance of RSA Support.
SNMP is also not supported. However, there are two URLs available for monitoring each IDR:
If you think that SNMP would be a useful feature to add to the IDRs in a future release, we encourage you to explain what you need, and the benefits it would provide, on our RSA Ideas page for RSA SecurID Access. There is also an RSA Ideas FAQ.