I can't download the appconfig documention found at this link: https://community.rsa.com/docs/DOC-101157
Link is available from Deploying the RSA SecurID Authenticate App in EMM Environment
I can't download the appconfig documention found at this link: https://community.rsa.com/docs/DOC-101157
Link is available from Deploying the RSA SecurID Authenticate App in EMM Environment
Download works for me, it isn't broken outright at the moment.
It is a zip file containing an XML file,
perhaps you have edge devices blocking download of this type of file ?
I attempted from multiple networks on multiple machines, both corp and personal. Can you email the doc to me?
Thank you,
Jason
Jason Brito
O: 860.907.5420
Jason.Brito@cigna.com<mailto:Jason.Brito@cigna.com>
Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © Copyright 2019 Cigna.
Like Edward Davis, I am able to download the .zip file. Can you share with us the error you are seeing so we can track what's going on?
Also, if you'd like to do some troubleshooting, we can run a network trace as you try the download. Using your browser of choice, please follow the steps below.
000035442 - How to create a network trace for RSA Link issues in Mozilla Firefox
000034873 - How to collect a network trace for RSA Link issues in Google Chrome
000035224 - How to collect a network trace for RSA Link issues in Microsoft Internet Explorer
You can send me the output at erica.chalfin@rsa.com.
Regards,
Erica
You are unable to download the file because you do not have any entitlements or an active maintenance contract associated with your RSA Link account. Please contact RSA Support for assistance. Once that is set up you should be all set.
Regards,
Erica
Jason Brito,
You are unable to download the file because you do not have any entitlements or an active maintenance contract associated with your RSA Link account. Please contact RSA Support for assistance. Once that is set up you should be all set.
Regards,
Erica